With the app, you can redeem Locker Room codes and utilize to use the Scan Your Face feature for your MyPLAYER personalized character in using the MyCAREER mode. Some users have complained that they’re having issues accessing the app and cannot use the highly-anticipated face scan feature. Check out 2K Games’ official statement regarding the solution to “failed to log into 2K Sports” error message for the MT 2K23 companion app.
Unfortunately, there is an unsolved solution to this issue at the time of writing. However, NBA 2K23 developer Visual Concepts and publisher 2K has officially recognized the “failed to login to 2K Sports” glitch that persists with the MyNBA2K23 application, and stated that a fix is coming soon.
The Twitter account of the account @NBA2K posted that, prior to signing in to the MyNBA2K23 application, users have to log into their account on their PC or console first. It means you’ll be accessible to the application with an existing NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch, or Steam before syncing your account to the application. However, the fact that a small proportion of players cannot access the application isn’t gone.
As of now, any player impacted by the issue won’t have the ability to use the face scan feature on NBA 2K23 as well as redeem Locker Room codes with the app. We’ll make changes to this article as soon as Visual Concepts and 2K have published a patch to fix the “failed access for 2K Sports” problem.
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