Through Twitter, account NBA 2K MT @NBA2K posted that, prior to logging in to the MyNBA2K23 app, players must first log into their account on PC or console first. That means you should be capable of accessing the app in the event that you already have an open NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch, or Steam before synchronizing your account to the application. But the fact that a portion of users are not able to access the app isn’t over.
The moment is now, everyone affected by the issue will not be able to use NBA 2K23’s face scanner feature or redeem Locker Room codes through the app, and we’ll update this article once Visual Concepts and 2K have published a patch to fix the “failed to sign in with 2K Sports” error.
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